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Showing Posts Tagged: donor process

Why The Donor Engagement Process (DEP) Works

Management Series

Managers with whom we partner frequently share the challenge of working with their direct reports to assess and diagnose “stuck” situations with prospects and donors, lingering situations where a seemingly enthusiastic prospect suddenly stops returning a gift officer’s calls and emails, and gifts that close much below the amount that the gift officer projected. Without x-ray vision, how can a manager see inside a gift officer’s work and provide guidance?

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